Follow Us :

These Terms of Service (“Terms”) govern your use of the cleaning services provided by A1maids services LLC (referred to as “A1maids services LLC,” “we,” “us,” or “our”) as well as the use of our website and any related applications or platforms (collectively referred to as the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Services.

Services Provided
1.1 Cleaning Services: A1maids services LLC provides professional cleaning services, including but not limited to residential and commercial cleaning. The scope of the cleaning services, including frequency, duration, and specific tasks, will be agreed upon between A1maids services LLC and the client (“you” or “customer”) through an initial consultation or communication.

1.2 Changes to Services: A1MAIDS reserves the right to modify or discontinue any aspect of the Services at any time, including the availability of certain features or cleaning packages. We will make reasonable efforts to provide notice of any significant changes that may affect your rights or obligations.

Bookings and Payments
2.1 Booking Confirmation: To request a cleaning service, you must contact A1maids services LLC through our designated communication channels, such as phone, email, or our website. A1maids services LLC will confirm your booking request based on the availability of our cleaning professionals.

2.2 Pricing and Payment: The cost of the cleaning service will be communicated to you during the booking process or as otherwise agreed upon. Payment for the services rendered is due at the time of service unless otherwise agreed upon. We accept various forms of payment, including cash, credit cards, or electronic transfers. Any additional charges or fees, such as parking fees, will be communicated to you in advance.

2.3 Cancellation and Rescheduling: If you need to cancel or reschedule a cleaning appointment, please provide A1maids services LLC with at least hours’ notice. Failure to provide sufficient notice may result in a cancellation fee. A1maids services LLC reserves the right to cancel or reschedule appointments due to unforeseen circumstances, such as the unavailability of cleaning professionals or emergencies.

Customer Responsibilities
3.1 Access and Safety: It is your responsibility to provide A1maids services LLC with safe and unimpeded access to the premises where the cleaning service will be performed. You must inform us of any safety hazards or special instructions before the cleaning appointment.

3.2 Valuables and Security: A1maids services LLC’ cleaning professionals are trained to respect your privacy and personal belongings. However, it is your responsibility to secure any valuable items, sensitive information, or heirlooms before the cleaning appointment. A1maids services LLC shall not be held liable for any loss or damage to items that were not secured or communicated as sensitive.

Limitations and Liability
4.1 Quality of Service: A1maids services LLC strives to provide high-quality cleaning services. However, we do not guarantee that the Services will meet your specific expectations or that all dirt, stains, or odors will be completely removed.

4.2 Limitation of Liability: A1maids services LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the Services, including but not limited to personal injury, property damage, loss of profits, or interruption of business, except where prohibited by law.

4.3 Insurance: A1maids services LLC maintains appropriate insurance coverage for its cleaning professionals, but we recommend that you maintain your own insurance coverage for your property and belongings.

Intellectual Property
5.1 Ownership: All intellectual property rights related to the Services, including but not limited